Performance Improvement
Navigant has extensive experience and a successful track record of helping healthcare organizations improve their strategic, financial and operational market performance. For many of our clients, the improvement is often rapid and dramatic. For the majority, the improvements have also proven sustainable in changing environments and markets.
We bring a unique approach to Performance Improvement engagements. Our team includes physicians and healthcare executives with extensive management experience. We have hands-on experience in the day-to-day operations of these organizations and understand the specific challenges and issues of today’s healthcare market.
Services
Our Performance Improvement initiatives examine a wide range of areas, including: management, operations, patient care, programs/services, clinical resource management (CRM), finance and revenue cycle, managed care, strategy and market, information systems, and governance. Additionally, we provide clients with implementation plans that outline benchmarks with an accompanying timetable to encourage immediate action. Our services include:
Financial Advisory
Feasibility studies, modeling and benchmarking, internal control reviews, consolidation business planning, restructuring, mergers and acquisitions, balance sheet and portfolio assessments, capital formation and valuations.
Interim Management
Seasoned professionals who serve as C-suite officers, finance leadership, revenue cycle leadership and clinicians.
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Performance Improvement Services
Performance Improvement Services for Healthcare Organizations
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Physician Group Services
Services to Medical Groups and Faculty Practices
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Care Management
Resource utilization monitoring, process integration, clinical screening benchmarking, case manager assessment, concurrent review audits, and discharge planning/coordinating.
Patient Throughput
Bed utilization optimization, turnaround time improvement, length of stay reduction, patient flow management, staffing model alignment and patient experience improvement.
Peri-operative Services
Capacity improvement, resource management optimization, cost containment opportunity identification, coordination of preparation processes and reduction of operating room turnover times.
Emergency Services
Process and leadership assessment, technology and staffing review, quality improvement, facilities planning and design, and tool/dashboard implementation.
Productivity Improvement
Organizational structure and management responsibilities, workload units assessment, overtime, agency use, staffing mix and staffing levels.
Corporate Services
Administration, financial accounting, material distribution, planning and marketing, human resources, internal audit/organizational integrity, IT/Telecom and legal.
Physician Services
CARTS/funds flow, physician compensation planning, productivity benchmarking, strategy and growth, governance and structure, and practice operations.
